Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (731) 635-2392 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

8:30 AM - 5:00 PM

Refrigerators & Freezers - see fees for delivery and installation below

Before Delivery:

  • If your new refrigerator dispenses water and/or ice cubes, you will need to ensure additional space is available between the refrigerator and the wall for the water line. This reduces the risk of deterioration in existing lines
  • Empty and unplug your old appliance. We will NOT unload any personal items from the appliance. Built-in appliances must be uninstalled prior to delivery
  • Verify there is a 3-prong grounded electrical outlet and water supply, with an accessible shut-off valve in close proximity to the install location; preferably within 3 ft. if applicable.
  • We do not install water lines

Our delivery team will:

  • Reverse new merchandise doors on site, if needed
  • Connect new appliance to existing water line and check for leaks
  • Place racks, trays, and door handles in recommended positions
  • Plug unit in and set to a mid-range cold setting and level the refrigerator or freezer

FEES:

  • Delivery only (no hook up or installation) - regular delivery fee for zip code
  • Top/bottom mount refrigerators installation adds $25.00 in addition to standard delivery fee
  • Side by sides and French Door refrigerators installation adds $50 in addition to standard delivery fee
  • Haul away old freezer or top bottom refrigerator $25.00 in addition to delivery fee
  • Haul away old side by side or french door refrigerator $50.00 in addition to delivery and installation fees

Washers - installation included with standard delivery fee

Before Delivery:

  • Verify there is a 3-prong grounded electrical outlet and hot and cold water supply, with an accessible shut-off valve in close proximity to the install location
  • Ensure water valves are corrosion-free
  • Drain your current washer water and have empty prior to delivery

Our delivery team will:

  • Install using new parts, for proper installation. Existing parts cannot be reused due to the risk of leaks
  • Connect the new washer to the home’s hot and cold water supply using new lines which meet the manufacturer’s requirements
  • Attach feet as needed and level the washer
  • Short cycle test the washer to check for leaks at the washer connection

Electric Dryers - installation included with standard delivery fee

Before Delivery:

  • Verify 240V grounded 30 AMP electrical service/outlet within 3 ft. of dryer location and the dryer venting within the home is clean. Clear vents outside to allow proper operation of the new dryer
  • Ensure dryer is empty prior to delivery especially if being hauled away

Our delivery team will:

  • Connect the dryer to the conforming electrical using a new 240V electrical cord
  • Attach venting using new components. Delivery teams cannot use or connect to plastic venting, foil vent tubes or existing electrical cord
  • Level the dryer
  • Short cycle test the electric dryer

Gas range - Drop off only with standard delivery fee. We DO NOT install gas appliances


Window Air Conditioners - see fees for delivery and installation below

Before Delivery:

  • If we are installing, please make sure you have the correct and properly working electrical outlet (110v or 220v) for the unit purchased
  • Window A/C’s in window only. $75.00 for 110v $125.00 for 220v We do not install A/C’s in anything other than a standard window.